FAQs
At Lumina-London, we want to ensure you find the perfect fit! To assist you, we provide detailed size guides on each product page, where you can find the measurements for every size. Additionally, we recommend using our size conversion tools to match your local size with our offerings. If you need any help with sizing, feel free to contact us at contact@lumina-london.uk
We know that sometimes things don’t work out, so we offer a 14-day return policy. If you’re not completely satisfied with your purchase, you have 14 days from the date of ordering to return it in its original condition with tags attached for a full refund. Please reach out to our customer service team to start the return process. Your satisfaction is important to us!
Once you place your order, our team will process it as quickly as possible. After that, delivery typically takes an additional 4-7 days.
We are committed to ensuring timely delivery and will keep you updated with tracking information every step of the way.
Absolutely! We use only premium fabrics in our collections, designed for durability, comfort, and style. You can always find detailed information about the fabric in the product description. Most of our dresses are made from high-quality linen, cotton, and polyester. We believe in offering long-lasting quality that you’ll love wearing.
Absolutely! Our collection is thoughtfully designed to flatter a wide range of body types. Many of our dresses feature a generous amount of stretch and flexibility, ensuring a better, more comfortable fit regardless of your shape. We want you to feel confident and at ease in every piece. If you have any questions about fit or style, don’t hesitate to reach out to us—we’re here to help you find the perfect dress!
• 15% EXTRA OFF ON 2 ITEMS
• 20% EXTRA OFF ON 3 ITEMS
• 25% EXTRA OFF ON 4 ITEMS
• 30% EXTRA OFF ON 5 ITEMS
*Discounts are automatically applied at checkout and can be combined with items from other collections.*
